I have a Baja Fresh and need to order umbrellas. Why can’t I order them online?
Due to the customization options of the umbrellas, we are unable to make them available for online ordering. If you need to order umbrellas for your Baja Fresh store, please call us at 1-916-660-0516 and we’ll be happy to assist you.
I can’t see any items in the shop. What’s wrong?
Given the nature of the items for sale, we require all customers be registered and verified. Once you have registered an account and we have verified your store, you will be able to browse the shop and make purchases.
Will I be charged tax for my order?
Depending on the location of your store, you may be charged tax. FiveSixteen Inc. is located in California and must apply tax to orders within California.
Why isn’t shipping included on my total?
We do not know the total weight and dimensions of your order until it is finalized. A final invoice that includes the price of shipping and applicable taxes will be included with your shipped order.
What methods of payment do you accept?
We accept checks and VISA, Mastercard, and Discover. At this time we only accept credit cards via phone call.
I’m having problems with the website. How do I report them?
Please report any website issues via our contact form or e-mail us at info@516inc.com